Magdan LLC d/b/a Sprout Recovery 4519 Tilton Ct, Fort Myers, FL 33907 (239) 402-7152 | info@sproutrecovery.com
Effective Date: August 12, 2026 Last Updated: August 18, 2026
Magdan LLC, a Florida limited liability company doing business as Sprout Recovery (“Sprout Recovery,” “we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy explains what personal information we collect when you visit sproutrecovery.com (the “Site”), how we use and protect it, and the rights and choices available to you.
This Policy applies to information collected through our website and marketing communications only. It does not govern Protected Health Information (PHI) collected once you become a client of Sprout Recovery. If you are a current or former client, your health information is governed by our separate Notice of Privacy Practices, available at https://sproutrecovery.com/notice-of-privacy-practices/, which describes our obligations under HIPAA, the HITECH Act, and applicable Florida law.
By using the Site, you agree to the practices described in this Policy. If you do not agree, please do not use the Site.
When you contact us through a web form, phone call, text message, or email, we may collect:
We ask that you limit what you submit through web forms and standard email to the information needed to make contact. These are not secure clinical channels. Please do not submit detailed medical, clinical, or diagnostic information through them.
When you visit the site, we and our service providers may automatically collect:
We use call tracking technology to understand which marketing channels generate inquiries. This technology may assign a unique phone number to your session and collect the number you called from, the date, time, and duration of the call, and the marketing source associated with the number dialed.
Calls may be recorded or monitored for quality assurance and staff training. You will be notified at the beginning of any recorded call.
Text messages you send to and receive from us are stored in our communications platform as described in Section 5.
The site uses cookies, pixels, tags, and similar technologies, deployed in part through Google Tag Manager. These technologies serve the following purposes:
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the site. You may opt out of Google Analytics data collection through the browser add-on provided by Google at https://tools.google.com/dlpage/gaoptout.
Sensitive-page limitation. We do not deploy advertising or remarketing technologies on pages where their presence could associate an identifiable individual with a health condition or treatment interest. We do not build advertising audiences based on a visitor’s health status, diagnosis, or treatment-seeking behavior.
Do Not Track. The Site does not currently respond to browser Do Not Track signals because no uniform standard for honoring them has been established.
We use the information we collect for the following purposes:
We do not use your information for any purpose not described in this Policy without your prior written authorization.
Sprout Recovery operates an optional SMS text messaging program. Participation is entirely voluntary. Consent to receive text messages is never required as a condition of treatment, admission, or any other service we provide.
Text messages we send may include:
Consent for appointment and treatment-related messages is collected separately from consent for promotional or informational messages. You may consent to one category, both, or neither.
You must be 18 years of age or older to participate in this SMS program.
Message frequency varies depending on your interactions with us. Message and data rates may apply according to your mobile carrier plan.
To stop receiving text messages at any time, reply STOP to any message we send. You will receive a single confirmation message and no further texts will be sent unless you re-enroll.
For assistance, reply HELP to any message, call us at (239) 402-7152, or email info@sproutrecovery.com.
Carriers are not liable for delayed or undelivered messages.
No mobile information, including your phone number, SMS opt-in status, or consent records, will be shared with, sold to, rented to, or transferred to any third party, affiliate, or lead generator for marketing or promotional purposes under any circumstances.
All other categories of information sharing described in this Policy exclude text messaging originator opt-in data and consent. Vendors that transmit messages on our behalf act solely as service providers under written contract and are prohibited from using this information for their own purposes or disclosing it to anyone else.
Standard text messaging is not encrypted. Do not send protected health information, clinical details, or medication information by text message. Messages we send are deliberately limited in scope and will never disclose diagnosis, treatment details, or admission status.
Full SMS program terms are available in our Terms and Conditions at https://sproutrecovery.com/terms-and-conditions/.
We do not sell your personal information. We do not share your information with lead generators, lead buyers, referral marketplaces, or data brokers.
We share information only in the following limited circumstances:
Service providers. We work with vendors who operate the Site and support our communications on our behalf, including website hosting, form processing, call tracking, analytics, our electronic health record system, and our messaging platform. These vendors receive only the information necessary to perform their specific function and are contractually prohibited from using it for any other purpose. Where a vendor handles PHI, a Business Associate Agreement is in place as required by HIPAA.
Legal requirements. We may disclose information when required by a valid subpoena, court order, or other legal process, or when disclosure is required by federal or Florida law.
Safety. We may disclose information to prevent or reduce a serious and imminent threat to the health or safety of an individual or the public, as permitted by applicable law.
Business transfers. If Sprout Recovery is involved in a merger, acquisition, or sale of assets, your information may transfer as part of that transaction. We will notify you of any such change and the protections in this Policy will continue to apply.
With your authorization. For any purpose not described above, we will obtain your prior written authorization, which you may revoke at any time.
Uses and disclosures of Protected Health Information are governed by our Notice of Privacy Practices, not by this section. Where records are protected by the federal confidentiality regulations for substance use disorder patient records at 42 C.F.R. Part 2, those stricter rules apply and take precedence.
You have the following rights regarding the personal information we hold about you:
Depending on your state of residence, you may have additional rights under applicable privacy law, including the right to know what categories of personal information are collected about you, the right to opt out of the sale or sharing of your personal information, the right to correct inaccuracies, and the right to non-discrimination for exercising any of these rights.
To exercise any of the rights above, contact us using the information in Section 10. We will respond to verified requests within the timeframe required by applicable law and will not discriminate against you for exercising your privacy rights.
Communications that are necessary to your care or the admissions process may continue even after you unsubscribe from marketing messages.
Requests concerning your medical record as a current or former client are handled under our Notice of Privacy Practices.
We take the security of your personal information seriously and maintain administrative, technical, and physical safeguards designed to protect it from unauthorized access, disclosure, alteration, or destruction.
Specific measures include:
No method of electronic transmission or storage is completely secure. We cannot guarantee absolute security. Please do not transmit sensitive personal or health information through unsecured channels such as standard email or text message.
If you have reason to believe your information has been compromised, please contact us immediately at (239) 402-7152 or info@sproutrecovery.com.
The site is intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under the age of 13 through the Site. If you believe a child under 13 has submitted personal information to us, please contact us at (239) 402-7152 or info@sproutrecovery.com and we will promptly delete it.
Information about minors receiving clinical services from Sprout Recovery is handled separately under our Notice of Privacy Practices and applicable Florida law.
The site may contain links to third-party websites or resources. This Privacy Policy applies only to the Site and does not govern the practices of any third party. We are not responsible for the privacy practices or content of external sites and encourage you to review their policies before providing any personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. The updated version will be posted on this page with a revised Last Updated date and will take effect upon posting.
For material changes that affect how we handle your personal information, we will provide notice as required by applicable law. Changes to the SMS program will be communicated to enrolled participants before taking effect.
We encourage you to review this Policy periodically to stay informed about how we protect your information.
If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact us:
Magdan LLC d/b/a Sprout Recovery Phone: (239) 402-7152 Email: info@sproutrecovery.com Mailing address: 4519 Tilton Ct, Fort Myers, FL 33907
For questions about your Protected Health Information as a current or former client, or to file a privacy complaint, please refer to our Notice of Privacy Practices at https://sproutrecovery.com/notice-of-privacy-practices/ for the appropriate contact information.